Other Languages
You can get this Member Handbook and other plan materials in other languages at no cost to you. L.A. Care provides written translations from qualified translators.
Call Member Services at 1-888-839-9909 (TTY 711). The call is free. Read this Member Handbook to learn more about health care language assistance services such as interpreter and translation services.
Downloadable versions of the Member Handbook in 11 languages are available on the Medi-Cal Member Materials web page.
Other formats
You can get this information in other formats, such as braille, 20-point font large print, audio, and accessible electronic formats at no cost to you..
Call L.A. Care Member Services at 1-888-839-9909 (TTY: 711). The call is free.
Interpreter services
L.A. Care provides oral interpretation services from a qualified interpreter, on a 24-hour basis, at no cost to you. You do not have to use a family member or friend as an interpreter. We discourage the use of minors as interpreters unless it is an emergency.
Interpreter, linguistic, and cultural services are available at no cost to you. Help is available 24 hours a day, 7 days a week.
For language help or to get this handbook in a different language, call 1-888-839-9909 (TTY 711). The call is free.
ATTENTION: If you need help in your language, call 1-888-839-9909 (TTY 711).
Aids and services for people with disabilities, like documents in braille and large print, are also available.
Call 1-888-839-9909 (TTY 711). These services are free.