Complaints About Use of Your PHI

If you think we have not protected your PHI, you have the right to file a complaint with us, by contacting us at:

L.A. Care Member Services
1055 West 7th Street, 10th Floor
Los Angeles, CA 90017
Phone: 1-888-839-9909 (TTY: 711)

You may also contact:

U.S. Department of Health and Human Services
Office for Civil Rights

Medi-Cal Members may also contact:

California Department of Health Care Services
Office of HIPAA Compliance