Here you'll see how to get the information you need to manage key points of your L.A. Care Covered™ and L.A. Care Covered Direct™ health care coverage.
If you don't find what you are looking for, please contact Member Services.
Check Coverage and Claims
L.A. Care Connect — your online member portal — allows you to access your account information, where you can check coverage of services, review status of claims and more.
But did you know it also provides access to some great benefit programs designed to improve your overall wellness? One benefit to check out is L.A. Care's Health in Motion™ program, where you can get personalized health coaching from Certified Health Coaches and Registered Dietitians.
How to Make Payments
You can pay your monthly premium online through L.A. Care Connect, by phone or by mail. We've also got answers to members' frequently asked questions about forms of payment, your bill and more.
Know When to Renew
For renewals for the 2020 benefit year, we mailed a renewal notice in October with important information about your plan. You can also read more about automatic renewal, household changes and who to contact for questions.
What You Need for Tax Time
Learn which form you will receive at tax filing time as proof of health insurance. You can see answers to questions from members including what is minimum essential coverage, and what to do if you don't receive a tax form.