L.A. Care works with a large number of doctors, specialists, pharmacies, hospitals, and other health care providers. Some of these providers work within a network, sometimes called a “medical group” or an “independent practice association (IPA).”
These providers may also be directly contracted with L.A. Care or a participating medical group or IPA.
Your primary care provider (PCP) will refer you to specialists and services that are connected with his or her medical group,
If you are going to a specialist already, talk with your PCP or call L.A. Care Member Services at 1-888-839-9909 (TTY: 711). Member Services will help you see that provider if you are eligible for continuity of care.
For more information, go to the Continuity of Care section in this handbook.
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