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2014-2015 Annual Report

Building a Foundation for the Future

View our highlights from the past year as we work to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents

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2014-2015 Annual Report

John Baackes
Message from the CEO
View a message from John Baackes
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Improving the Lives of Our Members
See highlights of efforts to support our members
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Providers
Learn about our provider programs
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Employee Engagement
How L.A. Care gives back
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Media Highlights
Read some of our top press releases
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Financials
View our financial highlights

Have Questions? Contact us.

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L.A. Care Health Plan, A Public Entity ©2000-2023
Local Initiative Health Authority For Los Angeles County

LA Care Health Plan

Health Care Coverage

1-888-4LA-CARE (1-888-452-2273)

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1-888-839-9909 (TTY 711) 24 hours a day

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L.A. Care Health Plan representatives are available 24 hours a day, 7 days a week, including holidays to help you.

  • Home
  • Become a Member
    • Medi-Cal
      • Plan Overview
      • Plan Partners
      • Benefits
      • Do I Qualify?
      • How to Join
    • Medicare Plus
      • Plan Overview
      • Benefits
      • How to Enroll
    • L.A. Care Covered
      • Plan Overview
      • Shop Plans
      • Benefits
      • How to Enroll
    • PASC-SEIU Plan
      • Plan Overview
      • Benefits
      • How to Join
  • For Members
    • Welcome to L.A. Care
      • Getting Started
      • Member ID Card
      • Member Documents
      • Medi-Cal Member Handbook
      • My L.A. Care Covered
      • Make a Payment
      • Rights & Responsibilities
      • About Your Health Plan
      • Member Newsletters
      • Health News and Advisories
    • Getting Care
      • Know Your Care Options
      • Appointments
      • Routine Exams
      • Urgent Care
      • Emergencies
      • Nurse Advice Line
      • Pharmacy Services
      • Behavioral Health
      • Dental Services
      • Vision
      • Teladoc
      • Continuity of Care
    • Member Support
      • L.A. Care Community Link
      • Interpretation & Translation
      • Transportation
      • Care Management
      • Enhanced Care Management
      • Long Term Services and Supports
      • Community Supports
      • Grievance Information
      • Grievance Form
      • Medi-Cal Renewals

    • Need to Pay Your Premium?

      L.A. Care Covered members can visit our Make a Payment web page for billing information.

  • For Providers
    • Provider Central
      • Provider Sign in
      • Join Our Network
      • Elevating the Safety Net
      • Provider Programs
      • Policies and Compliance
      • Frequently Asked Questions
      • News and Advisories
    • Claims and EDI
      • Submitting a Claim
      • ICD-10
      • Using EDI
      • Submitting Encounter Data
    • Provider Resources
      • Elevating Clinical Quality + P4P
      • Enhanced Care Management
      • Care Management
      • Community Supports
      • Medi-Cal Redetermination
      • Pharmacy Services
      • Provider Training
      • Forms and Manuals
      • Tools and Toolkits
      • Health Information Technology

    • Medi-Cal Renewals

      Help your patients with redetermination. View our FAQs.

  • Healthy Living
    • Community Engagement
      • Community Resource Centers
      • Health Promoters
      • Caregiver Resources
      • Consumer Advisory Committees
    • Health Resources
      • Healthy Living & Prevention
      • Health & Wellness Videos
      • Maternity Care Programs
      • Health Ed Audio Library

    • Stay Active, Healthy & Informed

      Visit our Community Resource Centers for free classes, programs and services to enhance your health and well-being.

  • About Us
    • About L.A. Care
      • Mission, Vision and Values
      • Health Equity
      • Board of Governors
      • Operational Excellence
      • History and Awards
      • Grantmaking
      • Careers
      • Contact Us
    • Public Meetings
      • Board Meetings
      • Committee Meetings
      • Public Advisory Committees
    • Media Center
      • Newsroom
      • Fact Sheet
      • Media Kit
      • Annual Reports
      • Videos
      • Speakers Bureau
      • We Are L.A. Care

    • Health Equity

      See how we support the vision of everyone having fair and just opportunities to be as healthy as possible. 

  • Find a Doctor
  • Find a Doctor