View all 20 weekly editions of L.A. Care's 2019 Patient Satisfaction Tip of the Week email campaign.
2019 Archive
- Let patients know the estimated wait time
- Ask your staff how to improve patient satisfaction
- Provide staff with motivational interviewing training
- Don't Let Authorizations Fall Behind
- Education levels may vary
- Give your patients a voice in quality care
- Help patients understand where to go for different types of care
- Make it easier for patients to find an urgent care center
- Remind staff of their important role in the patient experience
- Talk to patients about leaving smoking behind
- Let your patients know you're listening
- Talk to patients about the role of a PCP
- Gather feedback with comment cards
- Let patients know a satisfaction survey will be worth their time
- Welcome patients with an open house night
- Make sure everyone understands appointment time frames
- Help build trust by letting patients know a little more about you
- There’s support for helping patients deal with sensitive health issues
- Help make finding health care easier for patients
- Get a Free Customer Service Poster for Your Office