View all 20 weekly editions of L.A. Care's 2018 Patient Satisfaction Tip of the Week email campaign.
2018 Archive
- Patient Satisfaction Tips of the Week to Boost Your P4P $$$ and CG-CAHPS Scores!
- Have You Talked to Your Patients About After-Hours Care?
- No-Shows?
- Keeping Your Practice Positive
- Alternatives to the in-person visit
- Consider Different Practice Hours
- Bundling Services
- Block Your Calendar for Same-Day Appointments
- Optimize Your Phone Access
- Maintaining Staff Morale
- Don't Let Referrals Fall Through the Cracks
- Sharing Successes with Staff
- Get a Free Customer Service Poster!*
- Call in the Professionals
- Customer Service Training is Key
- Communicating Better with Patients
- Handling Patient Complaints
- Doing the Right Thing vs. Satisfaction Scores
- Cultural Competency in Health Care
- Conducting Your Own Patient Survey
*Please note: To order a customer service poster, visit our updated Health Education materials page.