IMPORTANT: Are you enrolled in Medi-Cal? Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled. Go to benefitscal.com or call the Los Angeles County Department of Public Social Services at 1-866-613-3777

Quality Improvement Webinar Training Series for IPAs & Providers

An ongoing series of webinars which cover a wide range of quality improvement topics, ranging from diabetes care to data submission. Some sessions offer the opportunity to earn CME or CE credits.

Register to learn how to improve clinical care, HEDIS scores, and patient satisfaction.
 

Save the Date for Future Webinars


Hunger Will Spike in 2023: Buffer the CalFresh Cliff with WIC
March 15, 2023 12:00 pm – 1:00 pm

Register or Join Webinar


QI Webinar Provider Reports – PPG/IPA’s & MSO’s
April 12, 2023 12:00 pm – 1:00 pm

Register or Join Webinar


QI Webinar Provider Reports – Physicians and Clinics
April 19, 2023 12:00 pm – 1:00 pm

Register or Join Webinar


QI Webinar: P4P Programs
May 17, 2023 12:00 pm – 1:00 pm

Register or Join Webinar


Creating a Positive Patient Experience Training Series

L.A. Care is offering an online customer service training program provided by SullivanLuallin Group as part of the Plan’s commitment to improve member experience.

Training will include sessions for providers, managers, and staff to establish a culture of patient-centered care and exceptional service, motivating team members to go the “extra step.” Effective techniques and toolkits will be shared in order to manage for the care experience.

There are currently no scheduled upcoming webinars. If you are a contracted L.A. Care provider and are interested in hosting a session for your clinic/team, email quality@lacare.org.