Quality Improvement Webinar Training Series for IPAs & Providers
An ongoing series of webinars which cover a wide range of quality improvement topics, ranging from diabetes care to data submission. Some sessions offer the opportunity to earn CME or CE credits.
Register to learn how to improve clinical care, HEDIS scores, and patient satisfaction.
Save the Date for Future Webinars
Hunger Will Spike in 2023: Buffer the CalFresh Cliff with WIC
March 15, 2023 12:00 pm – 1:00 pm
QI Webinar Provider Reports – PPG/IPA’s & MSO’s
April 12, 2023 12:00 pm – 1:00 pm
QI Webinar Provider Reports – Physicians and Clinics
April 19, 2023 12:00 pm – 1:00 pm
QI Webinar: P4P Programs
May 17, 2023 12:00 pm – 1:00 pm
Creating a Positive Patient Experience Training Series
L.A. Care is offering an online customer service training program provided by SullivanLuallin Group as part of the Plan’s commitment to improve member experience.
Training will include sessions for providers, managers, and staff to establish a culture of patient-centered care and exceptional service, motivating team members to go the “extra step.” Effective techniques and toolkits will be shared in order to manage for the care experience.
There are currently no scheduled upcoming webinars. If you are a contracted L.A. Care provider and are interested in hosting a session for your clinic/team, email quality@lacare.org.