An ongoing series of webinars which cover a wide range of quality improvement topics, ranging from diabetes care to data submission. Some sessions offer the opportunity to earn CME or CE credits.
Register to learn how to improve clinical care, HEDIS scores, and patient satisfaction.
Save the Date for Future Webinars
HEDIS 101
February 19, 2025; 12:00-1:00 pm
Register or Join Webinar
Enhancing the Clinical Experience for All
Join L.A. Care Health Plan and the SullivanLuallin Group this Spring for a series of online webinar trainings on enhancing patient experience and optimizing patient outcomes. Sessions will focus on setting the foundation for a positive patient experience. The webinar series will include sessions for clinicians, managers, and staff to establish a culture of patient-centered care and exceptional service. Invite your whole team! Please find information below on our upcoming Spring 2025 Patient Experience Training Series.
For Providers
Efficient and Effective
March 11, 2025; 12:00-1:00 pm
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Managing Challenging Patient Situations
March 25, 2025; 1:00-2:00 pm
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Aligning Patient and Clinical Expectations
April 3, 2025; 12:00-1:00 pm
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For Mangers and Staff
Managing Access and Flow
April 17, 2025; 12:00-1:00 pm
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Handling Patient Complaints with HEART
May 15, 2025; 12:00-1:00 pm
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A Better Care Experience with AIM
May 22, 2025; 12:00-1:00 pm
Register or Join Webinar
