A Redesigned Tool for Our Providers
L.A. Care is proud to announce that we will be launching a new Provider Portal on October 11, 2024. The redesigned Provider Portal offers our providers several enhanced and brand-new features designed to provide you even more online resources at your fingertips.
September 6 - Informational Webinar
We will be hosting an informational provider webinar to be held on September 6, 2024 at 12:00 p.m. The purpose of this webinar is to share information about the new portal, give an overview of the new and enhanced features, and provide you with details about the launch and training resources available.
New Portal Features
The new Provider Portal provides an intuitive, user-friendly interface that supports easy adoption of this exciting new technology; enhanced capabilities that allows you to do more online; and streamlined process flows that enable you to interact more efficiently with us through the portal.
- Real-Time Access: Submit and view the real-time status of Service Authorization Requests (SAR) and view the real-time status of claims in the new portal.
- Guided Registration: Directly contracted providers will have the ability to create and manage accounts.
- And MORE!
Enhanced Features
- User-Friendly: An updated, user-friendly interface.
- Comprehensive Patient Information: Access detailed patient information, including plan coverage, claims, and authorizations, all in one place.
- Expanded Provider Details: More robust information available when searching a provider such as practitioner details, associated offices, credentials, as well as provider facilities, network, specialties, and services
Training
To ensure a smooth transition, provider trainings and other resources will be available online. Stay tuned for more updates in the coming weeks!
Questions?
We will continue to post updates and announcements here – please check back for more information.
If you have general questions about the Provider Portal, please reach out to your provider network account manager.