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L.A. Care’s Community Resource Center Partnership with Blue Shield Promise Highlighted at a National Conference

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Friday, February 7, 2020

L.A. Care Senior Director of Communications and Community Relations, Francisco Oaxaca, was a featured speaker at the 11th Annual Medicaid Innovations Forum, held in Orlando, Florida this week. Oaxaca took the stage with Kristen Cerf, the President and CEO of Blue Shield of California Promise Health Plan, to speak about the innovative Community Resource Center partnership the two Medicaid health plans launched late last year in Los Angeles County.

The two health plans have committed a total of $146 million over five years to operate 14 existing and new resource centers across the county.

The 14 centers are part of a larger strategy by both health plans to transform the delivery of Medicaid services, by incorporating technology and addressing social determinants of health at the community level.

Oaxaca and Kristen are Co-Chairs of the Steering Committee tasked with bringing this vision to life. Their joint presentation addressed:

  • The shared vision that made this unlikely arrangement between competitors a reality
  • The obstacles both organizations overcame and continue to work through today as they build out the centers
  • The road ahead

The Community Resource Centers will connect members from both plans and the Los Angeles Community to classes and personalized services that will foster community connections, address social needs and keep them active, healthy and informed.



About L.A. Care Health Plan

L.A. Care Health Plan serves nearly 2.2 million members in Los Angeles County, making it the largest publicly-operated health plan in the country. L.A. Care offers four health coverage plans including Medi-Cal, L.A. Care Covered™, L.A. Care Cal MediConnect Plan and the PASC-SEIU Homecare Workers Health Care Plan, all dedicated to being accountable and responsive to members. As a public entity, L.A. Care’s mission is to provide access to quality health care for L.A. County's low-income communities, and to support the safety net required to achieve that purpose. L.A. Care prioritizes quality, access and inclusion, elevating health care for all of L.A. County. For more information, follow us on Twitter, Facebook, LinkedIn and Instagram.


Media Contact
Penny Griego Media Relations Specialist
213.694.1250 x 4560
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