Medicare Plus Benefits & Assistance

From transportation to doctor's visits to a 24-hour Nurse Advice Line, L.A. Care Health Plan makes every effort to provide members with quality care and services.  Serving more than 2 million members across multiple health plans, we make sure our members get the right care at the right place at the right time.

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Call 1-833-522-3767 (TTY 711), 24 hours a day, 7 days a week, including holidays. The call is free.

1. Member support 24 hours a day, including holidays

We are only a call away. Member Services is here for you 24 hours a day, 7 days a week, including holidays. Call us at 1.833.LAC.DSNP (1-833-522-3767) (TTY 711)

2. Nurse Advice Line

If you have medical questions, please call our 24-hour Nurse Advice Line at 1-800-249-3619 (TTY 711). Our trained registered nurses are available 24 hours a day, 7 days a week, 365 days a year to help you make informed decisions about your health, at no cost to you.

3. Ride to doctor appointments

As an L.A. Care Medicare Plus member, you have free unlimited transportation to get you to your doctor's office and other medical appointments through your Medi-Cal benefits. For more information about your transportation benefits or to schedule a ride, call 1.833.LAC.DSNP (1-833-522-3767) (711) 

4. Behavioral Health services

Do you ever feel sad, worried, or overwhelmed? These feelings can be normal responses to stress, loss or life's daily demands.
If these feelings last for more than two weeks, call our counselors at Beacon Health Strategies at 1-877-344-2858 (TTY: 711) 24 hours a day, 7 days a week to talk to someone who can help.

5. Help with all your medication needs

We're here to help answer your medication questions.

To find pharmacies near you, ask questions about getting your prescriptions filled, or learn tips on medication safety, call 1.833.LAC.DSNP (1-833-522-3767) (TTY: 711) 24 hours a day, 7 days a week, including holidays.

Did you know as an L.A. Care Medicare Plus plan member you can get your medications mailed to you? To learn more, call 1.833.LAC.DSNP (1-833-522-3767) (TTY: 711)

6. Services available at your convenience

If you need help to do everyday tasks like taking a bath, getting dressed, making food, and taking medicine, we can help. Most of these services are provided at your home or in your community but could be provided in a nursing home or hospital. Call 1-855-427-1223 (TTY: 711) to learn more.