health care provider taking blood pressure of a patient

Quick and Simple Ways to Elevate Health Care

See tips and best practices for improving the patient experience.

Patient Satisfaction Tips

The Quality Improvement Department works to help L.A. Care providers increase patient satisfaction in your practice and maximize your financial payout.

Our efforts include an annual Patient Satisfaction Tip of the Week email campaign. Once a week for 20 weeks only, we email a quick tip or best practice. Topics include improving accessibility and appointments, customer service and staff morale.

View our 2019 and 2018 archives to catch up on past Tips of the WeekIf you would like to sign up for our next campaign, please subscribe!

Subscribe to QI Tips

Tips of the Week 2019 Archive

Please note: If you would like to order a customer service poster, visit our updated Health Education materials page