IMPORTANT: Are you enrolled in Medi-Cal? Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled. Go to benefitscal.com or call the Los Angeles County Department of Public Social Services at 1-866-613-3777

Provider Toolkits

Medical and Mental Health Toolkits

American Heart Association Pocket Guide: Diagnosing and Managing Hypertension in Adults

California Department of Health Care Services Quality Improvement Resources
Controlling High Blood Pressure (CBP)
Improving Chlamydia (CHL) Screening
Recommendations During COVID-19: Asthma Management
Recommendations During COVID-19: Prenatal and Postpartum Care Visits Part 1 & Part 2
Recommendations During COVID-19: Managing Diabetes Part 1 & Part 2
Recommendations During COVID-19: Managing Hypertension Part 1 & Part 2
Recommendations During COVID-19: Well Visits and Immunizations
California Hope
Recommendations During COVID-19: Improving Child and Adult Immunizations
Don’t Wait Vaccinate! California Campaign Kit
Recommendations During COVID-19: Addressing Health Disparities
Recommendations During COVID-19: Mental Health and Self-Care
Recommendations During COVID-19: Addressing BCS and CCS Screenings
Recommendations During COVID-19: Improving Adolescent Wellness Visits
Recommendations During COVID-19: Telehealth: Engaging Members on Preventive Care
Practice Resources During COVID-19 - Improving Blood Lead Screening (BLS ) Part 1
Recommendations During COVID-19 - Addressing Vaccine Hesitancy
Recommendations During COVID-19 - Addressing Maternal Health Disparities

CIN Toolkit: Three Strategies to Help Primary Care Teams Treat Substance Use Disorders
 

Healthy Weight Toolkits - developed by the California Medical Association Foundation and the California Association of Health Plans:
Obesity Toolkit for Adults
Obesity Toolkit for Children & Adolescents
Pre/Post Bariatric Surgery Toolkit
 

Opioid Management Toolkits - developed by the Centers for Disease Control and Prevention (CDC) and California Department of Public Health (CDPH)

Opioid Stewardship and Chronic Pain
Opioid Total Daily Dose Toolkit 
 

Provider Toolkit for Serving Diverse Populations

The following toolkit was developed to assist you in providing high quality, effective, and compassionate care to your patients and help you meet the changing service requirements as required by state and federal regulatory agencies. Topics include interaction with a diverse patient base; communicating across language barriers; and awareness of cultural background and its impact on health care delivery.

Provider Toolkit: Serving Diverse Populations
 

Facility Site Review Resources

The California Department of Health Care Services (DHCS) All Plan Letter (APL)22-017 requires a review of all primary care provider (PCP) sites upon entering our provider network and at minimum every three years thereafter.

The site review process is part of L.A. Care Health Plan’s Credentialing and Quality Improvement programs that focuses on the capacity of the provider site to ensure and support the safe and effective provision of clinical services provided within the L.A. Care provider network.

The review includes a site review survey, medical record review survey, and physical accessibility review survey assessment.

In order to assist PCP offices and office staff to prepare for the survey, the following information needs to be provided to offices for review:

All Plan Letter (APL) 22-017
2022 Facility Site Review (FSR) Standards
2022 Facility Site Review (FSR) Tool
2022 Medical Record Review (MRR) Standards
2022 Medical Record Review (MRR) Tool
DHCS Physical Accessibility Review Survey
The Americans with Disabilities Act Checklist