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IMPORTANT: Are you enrolled in Medi-Cal? Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled. Go to benefitscal.com or call the Los Angeles County Department of Public Social Services at 1-866-613-3777

Enhanced Care Management Services

ECM Providers deliver all core service components of ECM to each of the ECM Provider’s assigned Members. The core services of ECM consist of the following core services.

There are seven cores services at the point of care:

  1. Outreach and engagement
  2. Comprehensive assessment and care management plan
  3. Enhanced care coordination
  4. Health promotion
  5. Comprehensive transitional care
  6. Member and family supports
  7. Coordination of and referral to community and social support services
Eligibility

Learn more about the Populations of Focus eligible for ECM. 

View Eligibility Criteria
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Frequently Asked Questions & Webinar Resources

L.A. County managed care plans developed a set of FAQs to support new ECM Providers. We also feature slide decks from our informational webinars.

View FAQs
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Contact L.A. Care's ECM Team

Send us a message if you have questions about the Enhanced Care Management program.

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