IMPORTANT: Are you enrolled in Medi-Cal? Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled. Go to or call the Los Angeles County Department of Public Social Services at 1-866-613-3777

Community Supports - Homeless and Housing Support Services

L.A. Care Homeless and Housing Support Services (HHSS) provides two services to eligible members: housing navigation and tenancy services.

  • Housing Navigation — services to help homeless members with finding housing
  • Tenancy Services — services to help formerly homeless members with maintaining safe and stable tenancy once housing is secured 

Housing Navigation Services

  • Screening and Housing Assessment
  • Individualized Housing Support Plan (ISP) 
  • Locating Housing for Members 
  • Applications and Documentation Assistance  
  • Benefits Advocacy
  • Identifying and Securing Resources for Housing Expenses  
  • Landlord Related Services 

Tenancy Services

  • Individualized Housing Support Plan (ISP)
  • Housing Retention  

-Landlord Related Services
-Connection to Community Resources
-Benefits Advocacy
-Life Skills

View the Eligibility and Exclusion Criteria in our quick reference guide.

Referral Process

  1. HHSS provider identifies potentially eligible member for HHSS
  2. HHSS provider submits HHSS referral via SyntraNet or secure fax
  3. L.A. Care reviews HHSS referrals and will approve, deny, or request more information

Ready to refer? Please use our referral form.