Having the initial conversation with a patient about their behavioral health isn’t always easy. Using a screening tool, such as the PHQ-9 can be a helpful way to explore a patient’s experience with symptoms of depression. This tool is important because it helps start a conversation about a sensitive topic.
Early detection of depression can lead to timely intervention and support, which can improve the patient’s well-being and prevent the condition from worsening. By initiating this important conversation and offering appropriate resources, primary care providers can play a crucial role in helping their patient’s access the behavioral health services they need.
If an L.A. Care member wants to be connected with Behavioral Health Services, simply contact or provide members with the Carelon Behavioral Health Options phone number (1-877-344-2858) where members can access services.