July 2018
As you may know, L.A. Care offers no-cost interpreting services to assist limited English proficient patients.
The use of trained, qualified interpreters leads to increased patient health knowledge, decreased problems with patient-provider encounters, and complys with state and federal regulatory requirements.
Please note that as of July 1, 2018, there is a new phone number to access telephonic interpreting services: 1-855-322-4034.
In order to access the telephonic interpreting service, dial the number above and have the following information ready:
1. L.A. Care Member ID
2. Physician's NPI
If you have any questions, please call the L.A. Care Provider Solution Center at 1-866-522-2736.