October 2018
L.A. Care offers interpreting services at no cost to your patients. Use of trained qualified interpreters leads to increased patient health knowledge, and decreases problems with patient-provider encounters while complying with state and federal regulatory requirements.
In order to access the Telephonic Interpreting Service and assist L.A. Care limited-English proficient patients, simply dial 1-855-322-4034 and have the following information ready:
1. L.A. Care member ID
2. Physician’s NPI
If you have questions regarding interpreting services, please call L.A. Care Provider Solution Center at 1-866-522-2736.