We have a team of nurses, social workers, and community health workers ready to help your patients manage their health more effectively. The care coordination is conducted over the phone with your patients and, if needed, in person.
L.A. Care Health Plan's Care Management team will work with your patients to:
- Help them better understand their health conditions.
- Get the care they need to live safely and more independently.
- Decrease unwanted emergency room and hospital visits.
- Connect with benefits and resources your patients may be eligible for, such as transportation to medical office visits, caregiver assistance, or behavioral health services.
Please talk with your patients about care management and refer any you think will benefit from the additional support.
The Care Management Referral Form is available on the L.A. Care website in the Provider Forms and Manuals section.
Send the completed Referral Form to L.A. Care’s Care Management Department via:
- Secure Fax: (213) 438-5077, or
- Encrypted Email*: cmreferral@lacare.org
We are also available by phone if you or your patient just want to know more about the Care Management program call (844) 200-0104 Monday through Friday, 8:00am to 5:00pm (except holidays) or visit the L.A. Care website.
*Note: Emails sent containing Member Personal Health Information (PHI) must be securely encrypted.