L.A. Care is so excited to share its new member portal, L.A. Care Connect, launching in early 2025. You can now find more information about your benefits and other helpful tools at your fingertips.
What’s New on L.A. Care Connect?
The new member portal is a user-friendly platform designed for your convenience. Enjoy a new online experience, complete with new features and an easy way to get things done.
Members will have access to the following new features on L.A. Care Connect:
- Fill out and view your Health Risk Assessment.
- View and check health plan coverage and benefit details.
- View and print your health plan documents such as your member handbook, evidence of coverage and summary of benefits.
- Check at once the status of Claims and Authorization Requests as they are received by L.A. Care for processing.
- Request a new Member ID card and/or view and print your digital Member ID card.
- Change information, such as mailing address, phone number and email.
More to Come!
Get ready for exciting updates! We will provide more information and resources soon to help you make the most of L.A. Care Connect. Your support is essential as we pave the way to greater access to health care.
If you have general questions about L.A. Care Connect member portal, please reach out to 1-888-839-9909 (TTY 711), 24 hours a day, 7 days a week.