L.A. Care Social Needs Provider Resources

The following sections contain information on screening tools, referral forms, and community resources in LA County. 

Key Terms and Points

  • SDOH: The conditions in the environments where people are born, learn, work, and age that affect a wide range of health and quality of life outcomes
  • Z codes: A set of ICD-10-CM* diagnosis codes used to document SDOH data
  • Anyone on the care team, including community health workers and patient navigators, can input Z codes on an EHR like Epic (CMS, Using Z Codes) 

*ICD-10-CM is International Classification of Diseases, Tenth Revision, Clinical Modification

L.A. Care’s Preferred SDOH Screening Assessments

Accountable Health Communities Health-Related Social Needs Screening Tool (AHC)

Protocol for Responding to and Assessing Patient’s Assets, Risks, and Experiences (PRAPARE)

SDOH Screening Tool Questions and Priority SDOH Z Codes List
SDOH Screening Tool
General Social Needs Resources

Mother and DaughterCommunity Link: Yelp-like platform for community resources (financial assistance, food pantries, and other free or reduced-cost services) https://communitylink.lacare.org/

L.A. Care & Blue Shield Promise Community Resource Centers (CRCs): Free health and wellness classes, enrollment support for Medi-Cal and other health coverage programs, and more services https://www.communityresourcecenterla.org/services

Food Resources

groceriesL.A. Care Meals as Medicine: Healthy home-delivered meals tailored to a person’s health needs (for eligible members and provider referral needed) https://www.lacare.org/providers/community-supports/meals

CalFresh: Monthly food benefits for individuals and families with low-income  https://www.getcalfresh.org/

LA Regional Food Bank: They distribute food and other essentials to children, seniors, families and other individuals in need https://www.lafoodbank.org

Special Supplemental Nutrition Program for Women, Infants, and Children (WIC): Food benefits and nutrition information for growing families  https://myfamily.wic.ca.gov/Home/HowCanIGetWIC#HowCanIGetWIC

Maternal Health Resources

Pregnancy check inL.A. Care Doula Benefit for Expectant Mothers: Health education, advocacy, and physical, emotional and non-medical support for pregnant and postpartum persons (for eligible members, provider recommendation form may be needed)   https://www.lacare.org/providers/news/thepulse/doula-support-expectant-mothers

L.A. Care Healthy Mom Program (HMP): Provides support for new moms to get the postpartum care that they need https://www.lacare.org/healthy-living/library/healthy-mom

CinnaMoms: Hosts virtual support circles to support women who breastfeed https://www.cinnamoms.org/resources

Transportation Resources

Health vanL.A. Care Transportation Services: Both emergency and non-emergency transportation benefits (for L.A. Care members) https://www.lacare.org/members/transportation

Low Income Fare is Easy (LIFE) Program: Offers free rides and discounted Metro and transit agency fares for qualifying LA County residents https://www.metro.net/riding/fares/life/

Metro GoPass: All students at participating K-12 and Community Colleges can ride Metro buses and trains for free with GoPass after contacting their school  https://lacmta.github.io/gopass-lookup

Housing Support Services

Grandpa with grandkidsL.A. Care Enhanced Care Management (ECM): Services for Medi-Cal members with complex health and/or social needs 

L.A. Care Homeless and Housing Support Services Program (HHSS): Housing navigation and tenancy services (provider referral needed) https://www.lacare.org/providers/community-supports/hhss

Provider HHSS Referral Process  https://www.lacare.org/sites/default/files/la3764_hhss_reference_guide_202203_0.pdf

Highly Recommended Community Link Resources

Highly Recommended Community Link Resources in the Following Cities: East LA, Long Beach, Norwalk, Pomona, El Monte, Lynwood, Palmdale, Wilmington, Inglewood, Metro LA, Panorama City, West LA, Lincoln Heights, South L.A.