The Care Management team assigns each eligible member to a Care Manager. The Care Manager serves as the member's primary point of contact and works with all their providers – such as doctors, specialists, pharmacists, social
services providers, and others—to ensure all disciplines align in member’s care.
The Care Management is an interdisciplinary care team consists of the following roles and/or functions, at minimum:
- Care Manager — a Registered Nurse or Licensed Clinical Social Worker
- Community Health Worker — a paraprofessional who collaborates with Care Managers to provide additional support to the member out in the field
- Care Coordinators – supports Care Managers with administrative tasks and member engagement
- Care Management Medical Director – provides medical oversight and consultation for members in our Care Management program
Ready to refer a member? View the Care Management Referral Form.