L.A. Care is more than just a health plan. Hear our stories.
We are committed to changing lives through service and quality care, innovative programs and ground-breaking initiatives. Learn what L.A. Care is doing from our members, providers and staff.
L.A. CARE CEO HONORED BY PROJECT ANGEL FOOD
John Baackes, CEO of L.A. Care, received the Sheryl Lee Ralph Legacy Award in recognition of his dedication to medically-tailored meals and Project Angel Food's overall mission. Learn more and read a Q&A with John.
MEMBER TESTIMONIAL
Helen talks about her favorite benefits of L.A. Care Medicare Plus.
MEMBER SUCCESS STORY
The L.A. Care and Blue Shield Promise Community Resource Center in West L.A. has only been open for a few months, but it is already providing much needed help to community members – many of whom are experiencing homelessness. Here is one L.A. Care member’s story.
MAY IS MENTAL HEALTH AWARENESS MONTH
L.A. Care sponsored the National Alliance on Mental Health 20th Anniversary Walk Event on May 4, 2024. Learn more about our participation at the NAMI Walk.
MOVING HEALTH EQUITY FORWARD - THE L.A. CARE WAY!
We talked with Dr. Alex Li, Chief Health Equity Officer, about his role in ensuring that everyone has a fair and just opportunity to be healthy. In addition to his work at L.A. Care, he actively volunteers in the community, serving as a great inspiration to those interested in making a difference! Read the interview with Dr. Li.
NATIONAL DOCTOR'S DAY
March 30 is National Doctors’ Day. In celebration of the day, L.A. Care is shining a spotlight on a doctor who is working in a safety net clinic that serve’s the health plan’s members. He’s there thanks to a grant from L.A. Care’s Elevating the Safety Net initiative, which was launched in 2018 to address a physician shortage in the L.A. County safety net.
MARCH IS NATIONAL NUTRITION MONTH
The Community Resource Centers jointly operated by L.A. Care and Blue Shield Promise offer a number of nutrition classes to help visitors develop healthy eating habits. One of those classes was instrumental in helping an L.A. Care member control her diabetes.
MEMBER TESTIMONIAL
Cecelio talks about why he enjoys having L.A. Care Medicare Plus.
MENTAL HEALTH MATTERS
We talked with L.A. Care's Merllely Camacho, a licensed clinical social worker, about the challenges in the mental health field, and tips for self-care. Read the interview with Merllely.
MEMBER TESTIMONIAL
Brenda talks about her favorite benefits of L.A. Care Medicare Plus.
PROVIDER STORY
Recuperative Care is among the benefits that Medi-Cal is now paying for as a result of CalAIM, the state’s initiative to improve health outcomes for Medi-Cal beneficiaries. L.A. Care has long known the value of recuperative care, which is a place for members experiencing homelessness to go when they no longer require hospitalization but still need time to heal. That’s why it was paying for this care before CalAIM. Harbor Care Center is one of L.A. Care’s partners, caring for more than a 100 members each year.
HONORING L.A. CARE VETERANS
In honor of Veteran's Day, L.A. Care hosted a special staff event for our veterans. See how their commitment to service spans from communities to our country. Read the Veteran's Day article.
IHSS STORY
Since 2017, L.A. Care has been funding a 10-week Center for Caregiver Advancement training course for the In-Home Supportive Services caregivers of L.A. Care members. Nearly 6,000 caregivers have received the training, and analysis shows it has resulted in fewer ER visits and hospitalizations for members. Here is one story.
BLOOD DONATIONS SAVE LIVES
We hear a lot about the importance of giving blood. But can you imagine meeting a family that benefited from your donation, where a boy's live was saved? Read the article about L.A. Care staff member Kazuhiro Ando and his amazing efforts to give back.
MEMBER STORY
When the public health emergency ended in April, state health officials estimated that as many as 3 million Californians could lose Medi-Cal coverage… many of them simply because they didn’t get their renewal forms in on time. The forms can be intimidating and that’s why the L.A. Care-Blue Shield Promise Community Resource Centers are offering help. A mom of L.A. Care Medi-Cal members was thrilled to have that help.
NEW WAYS OF REACHING LOS ANGELES RESIDENTS
Learn about some of L.A. Care's sponsorships to reach and educate residents of Los Angeles County about healthy lifestyles, health care and health coverage. Read the article about how we are providing education in new ways.
MEMBER PROFILE
In the summer of 2017, L.A. Care committed $20 million dollars to help tackle homelessness in L.A. County. Over five years, the project has helped house 332 L.A. Care members. Among the first to be housed under the project… Ma’Lissa Simon and her twins.
STAFF PROFILE - JUNE IS PRIDE MONTH
L.A. Care has been a proud sponsor of Los Angeles area Pride events. Luis Ramirez, Supervisor of Internal Communications, has been a part of L.A. Care pride activities since the beginning. Read the article about Luis.
MAY IS MENTAL HEALTH AWARENESS MONTH
Enjoy this story about an L.A. Care member who is learning to care for the mental health of herself and her family.
"It gives me and my daughter peace of mind that I have someone to go to. My daughter has a busy life. Getting taken care of gives her and me peace of mind.
A lot of people feel they don't want to bother with questions when it comes to health. L.A. Care doesn't make me feel silly for asking questions, so I get the right answers and get the help I need. I'm happy to have L.A. Care. I recommend L.A. Care on Facebook. It's a great organization, a group that really cares and always provides help."
— HELEN, L.A. CARE MEMBER
PROVIDER RECOGNITION AWARDEE SAN FERNANDO COMMUNITY HEALTH CENTER
Each year, L.A. Care recognizes its top-performing providers. We talked with Patrice Little, Chief Operating Officer of the San Fernando Community Health Center, about their efforts. See why this clinic was awarded for work in women's care and pediatric care. Read the article about SFCHC.
MEMBER SUCCESS STORY
Watch the experience of Lucas Moreno Ramirez with care management.
PROVIDER LOAN REPAYMENT PROGRAM
See how our provider loan program is making a difference for safety net providers.
PROVIDER PARTNERSHIPS
See what Von Crockett, Senior Vice President of Corporate Development at Alta Hospital Systems, has to say about partnering with L.A. Care.
STAFF STORY
We asked Gaby Flores, Senior Manager in Compliance, what her fondest memory is after being at L.A. Care for 25 years.