An ongoing series of webinars which cover a wide range of quality improvement topics, ranging from diabetes care to data submission. Some sessions offer the opportunity to earn CME or CE credits.
Register to learn how to improve clinical care, HEDIS scores, and patient satisfaction.
Optimizing the Clinical Experience for All
Join L.A. Care Health Plan and the SullivanLuallin Group this Fall for a series of online webinar trainings on enhancing patient experience and optimizing patient outcomes. Sessions will focus on setting the foundation for a positive patient experience.
The webinar series will include sessions for clinicians, managers, and staff to establish a culture of patient-centered care and exceptional service. Invite your whole team!
Save the Date for Future Webinars
For Leadership, Clinicians, Managers and Staff
Building an Empowered Care Team: Strategies and Tools for Fostering an Engaged Clinical Practice
Tuesday, December 3rd | 12pm – 1pm
Three Part Series:
Finding Shared Purpose: Meaningful Connection Within Our Work Environment
Thursday, November 7th | 12pm – 1pm *New Training*
Professional Fulfillment: Finding Joy in Healthcare
Thursday, November 14th | 12pm – 1pm *New Training*
Compassion as Fuel: Empowering You Towards a Sustainable Career
Thursday, November 21st | 12pm – 1pm *New Training*
For Managers and Staff
A Better Care Experience with AIM
Thursday, September 26th | 12pm – 1pm
Handling Patient Complaints with HEART
Thursday, October 3rd | 12pm – 1pm
Managing for Telephone Service Excellence
Thursday, October 24th | 12pm – 1pm
For Clinicians
Leading to a Positive Patient Experience
Tuesday, September 24 | 12pm – 1pm
Motivating Patients to Change Health Behaviors
Tuesday, October 29th | 12pm – 1pm
Questions about the trainings or interested in scheduling a training for your clinic? Email us at Quality@lacare.org