Quality Improvement Webinar Training Series for IPAs & Providers

An ongoing series of webinars which cover a wide range of quality improvement topics, ranging from diabetes care to data submission. Some sessions offer the opportunity to earn CME or CE credits.

Register to learn how to improve clinical care, HEDIS scores, and patient satisfaction.

Save the Date for Future Webinars


Documenting SDOH Z Codes and SNS-E Codes
April 3, 2024 | 12:00 pm – 1:00 pm

Register or Join Webinar


Cognitive Health Assessment Training
April 10, 2024 | 12:00 pm – 1:00 pm

Register or Join Webinar

Creating a Positive Patient Experience Training Series


L.A. Care is offering an online customer service training program provided by SullivanLuallin Group as part of the Plan's commitment to improve member experience.

Training will include sessions for clinicians, managers, and staff to establish a culture of patient-centered care and exceptional service, motivating team members to go the "extra step." Effective techniques and toolkits will be shared in order to manage for the care experience.

There are currently no trainings scheduled. L.A. Care plans to host a series in Spring and Fall 2024. Details to come.

Questions about the trainings or interested in scheduling a training for your clinic? Email us at Quality@lacare.org