We want to hear your concerns about the quality of health care services you receive. If you are not happy, are having problems or have questions about the service or care given to you, let your doctor know. Your doctor may be able to help you or answer your questions.
If you are still not happy, you may report your problem — or file a grievance — with L.A. Care.
You have many ways to file a grievance. You can do any of the following:
Write, visit or call L.A. Care.
Member Services Department
1200 W. 7th Street
Los Angeles, CA 90017
213-438-5748 (fax)
Fill out a grievance form at your doctor's office.
You have more rights as a Medi-Cal member.