IMPORTANT: Are you enrolled in Medi-Cal? Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled. Go to or call the Los Angeles County Department of Public Social Services at 1-866-613-3777

Mission, Vision and Values

Our Mission

L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Our Vision

A healthy community in which all have access to the health care they need.

Our Values

We are committed to the promotion of accessible, high quality health care that:

  • Is accountable and responsive to the communities we serve and focuses on making a difference;

  • Fosters and honors strong relationships with our health care providers and the safety net;

  • Is driven by continuous improvement and innovation and aims for excellence and integrity;

  • Reflects a commitment to cultural diversity and the knowledge necessary to serve our members with respect and competence;

  • Empowers our members, by providing health care choices and education and by encouraging their input as partners in improving their health;

  • Demonstrates L.A. Care’s leadership by active engagement in community, statewide and national collaborations and initiatives aimed at improving the lives of vulnerable low income individuals and families; and

  • Puts people first, recognizing the centrality of our members and the staff who serve them.