If you are an L.A. Care member and have questions, we encourage you to contact our Member Services department for assistance at 1-888-839-9909 (TTY 711).
Please call Member Services for your specific plan if you need assistance. You can also message us.
- Medi-Cal 1.888.839.9909 (TTY 711)
- Medicare Plus (HMO D-SNP) 1.833.522.3767 (TTY: 711)
- L.A. Care Covered ™ 1.855.270.2327 (TTY 711)
- PASC-SEIU Plan 1.844.854.7272
In addition to our main contact numbers, you can find answers to some of the most Frequently Asked Questions by L.A. Care members.
The following are available 24 hours a day, 7 days a week
For Health Plan Shoppers
Enrollment Support:
1-888-452-2273 (1-888-4LA-CARE)
For Members
Member Services:
1-888-839-9909 (TTY 711)
For Providers
Provider Information Line:
1-866-522-2736 (1-866-LACARE6)
The following are available Monday through Friday, 9:00 a.m. to 5:00 p.m.
For Agents
Agent Service and Support:
1-855-248-7778
For the Media
Penny Griego, Media Specialist:
1-213-694-1250 x. 4560
