We are now accepting walk-ins at our office but have limited staff available to assist. If you are an L.A. Care member and have questions, we encourage you to contact our Member Services department for assistance at 1-888-839-9909 (TTY 711).
Please call Member Services for your specific plan if you need assistance. You can also message us.
- Medi-Cal 1.888.839.9909 (TTY 711)
- Cal MediConnect 1.888.522.1298 (TTY 711)
- L.A. Care Covered ™ 1.855.270.2327 (TTY 711)
- PASC-SEIU Plan 1.844.854.7272
In addition to our main contact numbers, you can find answers to some of the most Frequently Asked Questions by L.A. Care members.
The following are available 24 hours a day, 7 days a week
For Health Plan Shoppers
The following are available Monday through Friday, 9:00 a.m. to 5:00 p.m.
Agent Service and Support:
For the Media
Penny Griego, Media Specialist:
1-213-694-1250 x. 4560
Send a Message to L.A. Care
If you can't find what you are looking for regarding your membership or if you have any other questions about L.A. Care, please send us a message.