Payments

L.A. Care will send you the first monthly bill as soon as we receive your enrollment information from Covered California.

You can make your first premium payment in one of three ways:
 

• Create a member log-in and make your first payment through L.A. Care Connect
• Mail a check or money order to the L.A. Care Covered  payment address or L.A. Care Covered Direct payment address:

L.A. Care Health Plan
L.A. Care Covered ™
P.O. Box 512546
Los Angeles, CA 90051-9865

L.A. Care Health Plan
L.A. Care Covered ™ Direct
P.O. Box 512547
Los Angeles, CA 90051-9866

• Call our Member Services Department toll-free at 1.855.270.2327 (TTY 711) to pay by credit or debit card.

The premium payment is due on the first day of each month.

If your payment is not received by the 1st of the month for coverage in the same month, your payment will be considered past due and you will be sent a late notice.

For example, if we do not receive payment by February 1st for coverage that begins February 1st, your payment is past due.

L.A. Care will mail or email your monthly bill notice on or before the 5th day of each month.

We accept the following forms of payment:

• e-check (ACH)
• Personal checks
• Business checks
• Cashier’s checks
• Money orders
• Visa, MasterCard and Discover debit and credit cards

Yes. You can pay by phone using e-check, Visa, MasterCard, and Discover credit/debit cards.

Please call our Member Services department toll free at 1.855.270.2327 (TTY 711) and let them know you wish to pay your premium by phone.

You will need to provide the following information:
 

1. Name of Enrollee(s);
2. Customer number (on bill sent by L.A. Care);
3. Invoice number (on bill sent by L.A. Care);
4. Credit card information or checking account number and bank routing number

We accept the following forms of payment online: e-check, Visa, MasterCard, and Discover debit/credit cards.

To pay your bill online, you first need to create an account at L.A. Care Connect. L.A. Care Connect is your secure member site to view and manage your health plan information. 

If you are making your first premium payment, you will need your member ID and your date of birth.

Yes. We accept pre-paid credit cards with the following logos: Visa, MasterCard, and Discover.

We accept personal checks, business checks, money orders, and cashier’s checks.
 

Please remember:
 

• Make your payment payable to L.A. Care Health Plan.
• Send in your bill stub with your payment to ensure we credit your account properly.
• Please do not make your payments payable to Covered California or send payments to Covered California.
• Mail your payments to the address for your health plan:

L.A. Care Health Plan
L.A. Care Covered ™
P.O. Box 512546
Los Angeles, CA 90051-9865

-or-

L.A. Care Health Plan
L.A. Care Covered ™ Direct
P.O. Box 512547
Los Angeles, CA 90051-9866

If you lost the return envelope we sent you for mailing your payment to us, mail your payment to your plan address below. Please remember to include your bill coupon with your payment and mail to the address for your health plan:

L.A. Care Health Plan
L.A. Care Covered ™
P.O. Box 512546
Los Angeles, CA 90051-9865

-or-

L.A. Care Health Plan
L.A. Care Covered ™ Direct
P.O. Box 512547
Los Angeles, CA 90051-9866

Electronic billing is available. Please update your billing preferences through your L.A. Care Connect account. Options are located in "Communication Preferences" available under Quick Links.

If this is your first premium payment, please call the L.A. Care Covered ™ Member Services toll-free at 1.855.270.2327 (TTY 711) to request a copy of your bill.

If this is not your first premium payment and you have already established a member account, you may print a copy of your bill through L.A. Care Connect.

If you have other questions about your bill or premium payment, we have a dedicated team ready to assist you. For personalized assistance, please call Member Services at 1.855.270.2327 (TTY 711).