Updated April 3: Coronavirus information for membersproviders and resource center visitors.

mother and daughter talking to pharmacist

Expanding Your Urgent Care Options

L.A. Care Members can use MinuteClinic® walk-in retail clinics as an option for care.

Retail Clinics

L.A. Care Medi-Cal, Cal MediConnect and L.A. Care Covered ™ Members can use MinuteClinic® walk-in retail clinics as a option for care. 

When you can’t reach your primary care doctor, MinuteClinic is one way you can get care for some health issues that are not life-threatening (like a sprained ankle or sore throat).   

 

What Is a MinuteClinic?

MinuteClinic is a walk-in retail clinic found in some CVS Pharmacy stores. They are staffed by nurse practitioners who can diagnose, treat and write prescriptions for minor illnesses, injuries and skin conditions. Some women’s health services are also available, as well as vaccinations for those 19 years old and older.

No appointment needed! Just walk into a MinuteClinic near you! You do not need to get pre-approval before going. 

 

What Is the Cost for Members?

MinuteClinic visits are free for L.A. Care Cal MediConnect and Medi-Cal members. They cost the same as an urgent care visit for L.A. Care Covered ™ members, after your deductible has been met. To learn more, refer to your member coverage documents. PASC-SEIU members are not covered.

 

How to Use a MinuteClinic

Always call your regular doctor first. Both MinuteClinic and Urgent Care Centers should be used only when your doctor is not available. You can also call the L.A. Care Nurse Advice Line at 1.800.249.3619 if you are not sure whether you need urgent care, emergency services or self-care at home.

Walk-ins are welcome at a MinuteClinic — just sign in at their electronic kiosk. MinuteClinics are open seven days a week, but be sure to check the hours as they vary by location and season.

 

Find a MinuteClinic

You can look up a MinuteClinic in the L.A. Care Provider Directory under Retail Clinics. Type in "Minute" in the Retail Clinic Name or enter your address to see ones near you.

When you find a MinuteClinic in the Provider Directory, you can click on the location's website link at the bottom. There you can view the wait times for that clinic. You may be able to hold your place in line the same day if the clinic is not too busy, or schedule your visit on another day. 

L.A. Care works with all MinuteClinics in Los Angeles County and three just outside of L.A. County in Seal Beach, Thousand Oaks and Yorba Linda. 

 

What Services Are Covered?

You can go to a MinuteClinic for:

  • Minor illnesses
  • Minor injuries
  • Skin conditions and treatments
  • Women’s health services
  • Vaccinations for adults age 19 and older

Below are types of services that are covered and not covered by L.A. Care. These are not full lists. If you have questions, please call L.A. Care Member Services at 1.888.4LA.CARE (1.888.452.2273) (TTY 711). We’ll help you know your coverage before your visit.

Services Covered by L.A. Care

Minor illnesses such as:

  • Cough and cold
  • Gout
  • Infections of the ear, nose or throat
  • Nausea and vomiting

 

Minor injuries such as:

  • Bug bites
  • Minor burns
  • Minor cuts
  • Sprains/strains

 

Skin conditions such as:

  • Acne
  • Athlete’s Foot
  • Lice
  • Sunburn

 

Women’s health such as:

  • Contraception
  • Urinary tract or yeast infections
  • Pregnancy evaluation
  • Sexually-transmitted infections

 

Vaccinations for adults age 19 and older such as:

  • Flu
  • Hepatitis B
  • Pneumonia
  • Tdap
Services NOT Covered by L.A. Care

Chronic Condition Monitoring and Treatment such as:

  • Cholesterol management
  • Diabetes management
  • Hypertension management
  • Thyroid management

 

Wellness Exams such as:

  • Cholesterol screening
  • Glucose screening
  • Smoking cessation
  • Physical exams

 

Video Visits

  • MinuteClinic does not accept insurance for video visits.

 

Other services that should be provided by your primary care physician or a specialty care physician, such as:

  • Vision screening
  • Hearing screening
  • Family planning that includes injectable or implant contraceptives
  • Pap smear
  • Developmental screening and behavioral assessment