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Cultural and Linguistic Training

L.A. Care’s Cultural and Linguistic Services Unit can assist you and your office staff in delivering patient-centered care to culturally and linguistically diverse patient populations.

These no-cost workshops are available in person or online for our network providers. Both Cultural Competency and Disability Sensitivity trainings are required for Interdisciplinary Care Teams (ICT) for Cal MediConnect.

Cultural Competency
  • For providers and office staff
  • 1 hour, classroom or online

This course explores awareness of one’s own culture and its impact on health care encounters and discusses the elements and skills for cultural competency. Learn how to provide care that is sensitive to the patients’ cultural views and practices.

Please contact Cultural and Linguistic Services for more information.

Disability Sensitivity
  • For providers and office staff
  • 1 hour, classroom or online

This course explores the definition of "disability" and how to ensure equal access to health care for people with disabilities. Learn how to deliver care that is respectful and responsive to the needs of people with disabilities.

Please contact Cultural and Linguistic Services for more information.

Unconscious Bias

L.A. Care recognizes that unconscious bias influences how healthcare is delivered and can negatively impact health outcomes. Here are resources to help you deliver more equitable patient-center care.

Unconscious Bias in Medicine

The free one-hour online CME course is offered by the Stanford University School of Medicine.

Implicit Bias within Medicine 

The video is offered courtesy of UCLA Health. Professor Jerry Kang discusses the existence of unconscious biases and its harmful effect on healthcare systems.

How to Reduce Implicit Bias

The article by the Institute for Healthcare Improvement discusses the strategies to reduce implicit bias.

The Science of Equality, Vol. 1:Addressing Implicit Bias, Racial Anxiety, and Stereotype Threat in Education and Healthcare

The in-depth report by Godsil, R. D.,Tropp, Linda R., Goff, Phillip A., and powell, john a. It discusses research on implicit bias, racial anxiety, and stereotype threat, and the interventions that help to reduce them. 

Implicit Association Test

The IAT is offered by Project Implicit. It measures the strength of subconscious associations between concepts and evaluations or stereotypes.

word bubbles each with hello in a different language
Communicating Through Health Care Interpreters

Learn how to reduce doctor-patient language barriers with interpreters. 

  • For L.A. Care–contracted physicians
  • Online workshop
  • 2-hour CME course 
  • $100 stipend to first 25 physicians to register