Find answers to common questions about L.A. Care Covered ™.


Choosing a health plan can be confusing. Here are some of our frequently asked questions, or you can call us and we’ll be happy to help you.

How long does it take to enroll?

It depends on whether you enroll as an individual or as a family. Expect to spend an average of 40 minutes to completely fill out your application.


Save time and prepare by gathering Social Security numbers, birth dates, legal status documents and current income information for yourself and family members who need to be covered.

How do I know how much my premium will be?

You can use our Get a Quote tool or call us at 1.855.222.4239 (TTY 711) to get an estimate. The premium rate depends on things like your annual income, household size, age and ZIP code.


You'll see your final premium when you fill out the application with the required details.

What happens after I sign up?

After you have made your first payment to Covered California™, L.A. Care will mail you a Member ID card and a New Member Welcome Kit.

When will my new coverage start?

If you complete the enrollment process between October 15, 2019 and December 31, 2019, your coverage will be effective January 1, 2020.


If you complete the enrollment process between January 1, 2020 and on or before January 15, 2020, your coverage will be effective February 1, 2020.

What if I enroll and my doctor doesn’t accept this health plan?

Call us at 1.855.222.4239 (TTY 711) and a representative can assist you with finding a new provider close to where you live or work.

Contact us. We're here to help.

Talk to an L.A. Care representative at 1-855-222-4239 (TTY 711) or message us for help choosing a health plan.

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