Updated April 3: Coronavirus information for membersproviders and resource center visitors.

Business woman group with headsets

Contact Us

If you would like to contact us or need an answer to a question, you can start here.

Contact Us


Special Notice: Due to local, state and federal guidance around COVID-19 (coronavirus), L.A. Care’s in-person visits with a member services representative have been temporarily suspended.

Please call Member Services for your specific plan if you need assistance. You can also message us.


In addition to our main contact numbers, you can find answers to some of the most Frequently Asked Questions by L.A. Care members.


The following are available 24 hours a day, 7 days a week

For Health Plan Shoppers

Enrollment Support: 
1-888-452-2273 (1-888-4LA-CARE

For Members

Member Services: 
1-888-839-9909 (TTY 711

For Providers

Provider Information Line: 
1-866-522-2736 (1-866-LACARE6
 

The following are available Monday through Friday, 9:00 a.m. to 5:00 p.m.

For Agents

Agent Service and Support: 
1-855-248-7778

For the Media

Penny Griego, Media Specialist: 
1-213-694-1250 x. 4560
 

Send a Message to L.A. Care

If you can't find what you are looking for regarding your membership or if you have any other questions about L.A. Care, please send us a message.

Message Us